Gismojo Privacy Policy
Effective Date: [1 Jan 2025]
1. Introduction
Welcome to Gismojo. We value your privacy and are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website (www.gismojo.co.za) and services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, business details.
- Account Information: Login credentials, preferences, and settings.
- Payment Information: Billing details for subscription-based services.
- Website Usage Data: IP address, browser type, pages visited, and session duration.
- Review & Feedback Data: Information related to reviews, feedback, and customer interactions.
3. How We Collect Information
We collect information through:
- Direct interactions when you sign up, contact us, or request services.
- Automated technologies like cookies and analytics tracking tools.
- Third-party integrations, such as social media and review platforms.
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our online reputation management services.
- To communicate with you regarding inquiries, support, and service updates.
- To personalize and enhance your user experience.
- To process payments and manage subscriptions.
- To comply with legal and regulatory requirements.
- For marketing purposes, where consent is provided.
5. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party companies that assist in providing our services (e.g., payment processors, IT support).
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
6. Data Security
We implement strict security measures to protect your personal data from unauthorised access, loss, or misuse. This includes encryption, access controls, and secure data storage practices.
7. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
- Access, correct, or update your personal data.
- Object to the processing of your data.
- Request deletion of your data, subject to legal requirements.
- Withdraw consent for marketing communications.
To exercise your rights, contact us at info@gismojo.co.za.
8. Retention of Data
We retain personal information only as long as necessary for business operations, legal compliance, and service provision. Once no longer required, data is securely deleted or anonymised.
9. Cookies and Tracking Technologies
We use cookies and analytics tools to enhance website performance and user experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Information
For questions about this Privacy Policy or your personal data rights, contact us:
Gismojo
13 Janine Road, Northwold, Johannesburg, South Africa
Email: info@gismojo.co.za
Website: www.gismojo.co.za